Résumé
Communications Director
February 2020 – present
New York City
Order of Friars Minor (United States)
Develop communications strategies and partner with senior management to support member engagement and participation in the midst of corporate restructuring
Oversee editorial strategy to ensure key audiences receive timely, relevant content
Build relationships with key stakeholders and executive leadership to help meet their individual communications goals while aligning on messaging
Make all major editorial decisions for Intranet website content, including structure. Write and edit content and manage all site updates.
Write, edit and produce monthly internal email newsletter; Average open rate of 61%
Senior Internal & External Communications Manager
January 2022 – February 2022
New York City
Franciscan Friars of Holy Name Province
Designed information architecture for a centralized, search-friendly digital asset management system that resulted in time-saving efficiencies for marketing teams
Interim Director of Communications
November 2021 – January 2022
New York City
Franciscan Friars of Holy Name Province
Managed internal and external communications during leadership transition
Communications Manager
November 2018 – November 2021
New York City
Franciscan Friars of Holy Name Province
Served as lead content creator of website content, social media posts, press releases and internal resources. Wrote, edited, designed and distributed content to internal and external audiences. Maintained content calendar.
Managed internal communications email newsletter, writing, editing and distributing content; average annual open rate of 71%
Wrote and edited content for biweekly external newsletter; open rate of 45%
Used Google Analytics and Facebook Business Manager to identify growth potential
Communications Coordinator
July 2012 – November 2018
New York City
Franciscan Friars of Holy Name Province
Wrote and edited content for biweekly external newsletter
Managed internal communications vehicle, writing, editing and distributing content
Wrote, edited and produced external communications, including the organization’s website, social media, press releases and newsletter
Copywriter and graphic designer for all print and digital media
Collaborated with other departments to develop and maintain content for intranet
Freelance Editor
April 2012 – July 2012
New York, NY
Franciscan Institute Publications
Designed the layout of books using Adobe InDesign and edited copy using the Chicago Manual of Style
Reporter
January 2012 – July 2012
New York, NY
Neighbor-to-Neighbor News, Inc.
As the newspaper's sole full-time reporter, I was responsible for covering breaking and ongoing news stories in Wyoming County, New York. On my own initiative, I created and maintained the paper's temporary website while the permanent site underwent long-term renovations, and established the paper's Twitter account. I also:
Reported on board meetings, including county, town and village government, schools and libraries
Wrote hard news and feature stories on a variety of subjects, including local and national issues, and took photographs to accompany stories
Used Google Analytics to begin forming a better understanding of our online readership
Wrote multiple stories for each issue while working under deadline
Researched and provided balanced coverage and detailed follow-up for an area that received little to no other media attention